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Returns & Refunds

Customer Guarantee

14-Day Free Returns & Resizing

Your trust is our highest priority. If you wish to resize a ring, exchange a diamond cut, or return an item, our fully insured return process is designed to be effortless.

Return Process Steps

Here is how we coordinate and verify your package returns.

Return Intake Form

Initiate sizing, exchange, or return.

Contact Customer Support

Our luxury support specialists are available Monday to Saturday to clarify resizing metrics, transit schedules, and exchange options.